Privacy policy.

This page is published in English only. Where a translation of any other page differs, the English text governs.

Last updated 20 September 2026

This policy explains what personal data Eclipse Shadow LLC (“Eclipse Shadow”, “we”, “us”) collects when you use this website, why we collect it, how long we keep it and the choices you have. We have written it to be read, not skimmed. Please contact us at [email protected] if anything is unclear.

1. Who we are

Eclipse Shadow LLC is a privately owned energy and commodities company headquartered in Muscat, Sultanate of Oman. For the purposes of this website, we are the data controller of the personal data described below.

2. What we collect and why

Enquiries you send us

When you use the enquiry form or email us, we collect the details you provide: your name, company, email address, telephone number (if given), the nature of your enquiry and your message. We use this information solely to reply to you and to assess and progress the commercial or corporate matter you have raised. The legal basis is your consent (which you give by ticking the box on the form) and, where a business relationship follows, the steps necessary to enter into or perform a contract.

Technical data

When you visit the site, our hosting provider automatically records limited technical information — such as your IP address, browser type, the pages requested and the time of the request — in server logs. This is used to keep the site secure, to detect abuse and to diagnose faults. Our legitimate interest in running a secure, reliable website is the legal basis. Logs are retained for a short period by the provider and are not used to profile you.

Spam and abuse protection

The enquiry form is protected by Cloudflare Turnstile, which may process technical signals from your browser to distinguish people from automated traffic. Turnstile is designed to work without tracking cookies. Cloudflare’s own privacy notice applies to that processing.

Analytics

We do not currently run analytics on this website. If that changes, we will ask for your consent first and update this policy.

3. Cookies

We set at most two cookies. es_consent records whether you accepted or declined analytics so we do not ask again; it lasts one year, is sent only over HTTPS and is not readable by other sites. An analytics cookie is set only if you accept analytics and only by the analytics service named above. We set no cookies for advertising, and no third party sets cookies on this site without your consent.

4. Who we share data with

We do not sell personal data and we do not share it for marketing. We use a small number of service providers to run this website and receive your enquiries: a hosting and content-delivery provider, a transactional email service that delivers form submissions to our inbox, and the spam-protection and (if you consent) analytics services described above. Each processes data on our instructions under a written agreement. We may also disclose data where the law requires it, or to protect our rights, safety or property.

5. International transfers

Our providers may process data on servers outside the Sultanate of Oman, including in the European Union and the United States. Where they do, we rely on their contractual commitments and recognised safeguards to protect your data to a comparable standard.

6. How long we keep data

Enquiries are kept for as long as needed to deal with your matter and, where a business relationship follows, for the life of that relationship and the period required by applicable law and our record-keeping obligations. Enquiries that lead nowhere are deleted within 24 months. Server logs are retained only for the short period our provider needs for security and diagnostics.

7. Your rights

Subject to applicable law, you may ask us to confirm whether we hold personal data about you, to provide a copy of it, to correct it, to delete it, to restrict how we use it, or to withdraw a consent you have given. Withdrawing consent does not affect processing that took place before you withdrew it. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time and may need to verify your identity first. If you believe we have not handled your data properly, you may also complain to the competent data-protection authority in your country.

8. Security

This site is served only over HTTPS. Form submissions are validated, rate-limited and transmitted to us over encrypted connections; we do not store them in a database on the website itself. Access to enquiries inside Eclipse Shadow is limited to the people who need it to respond. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security, but we take reasonable technical and organisational measures to protect your data.

9. Children

This website is intended for businesses and professionals. We do not knowingly collect personal data from anyone under 18.

10. Changes to this policy

We may update this policy as our website, our services or the law change. The date at the top shows when it was last revised. Material changes will be highlighted on this page.

11. Contact

Questions about privacy should be sent to [email protected], or by post to the corporate address shown on our Contact page.